Genix Healthcare Dental Clinic
Skelton Medical Centre
Telephone: 01287 654 071
Out of Hours: 0845 603 3131
Facsimile: 01287 659 249
Local Primary Care Trust information
The Primary Care Trust responsible for commissioning NHS Dental services is:
Redcar & Cleveland
Primary CAre TRust
Telephone: 01642 352370
Mohammed Mansoor GDC No. 165152, Statutory Exam 2008
Gary Parker GDC No. 58323, BDS Birmingham 1983
All Genix Healthcare dentists undertake regular mandatory post graduate training.
NHS treatment available: Yes
Private treatment available: Yes
Hygienist services available: Yes
Home visits: Yes
Disabled access: Yes
Genix Healthcare take all complaints seriously. The first step is to raise the matter with the Practice Manager, either orally or in writing. You will be informed of the outcome of the investigation.
If you’re still unhappy with the outcome, you can refer the matter to the Parliamentary and Health Service Ombudsman on 0345 015 4033, who is completely independent of the NHS and government.
You can also complain directly to your local Primary Care Trust. For further advice contact the Patient Advice Liaison Services (PALS) on 0800 0130500.
For advice and help making the complaint contact The Independent Complaints Advocacy Service (ICAS) on 0845 120 3734