Whitley Bay

Genix Healthcare Dental Clinic

271 – 275 Whitley Road

Whitley Bay

NE26 2SS

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Telephone:    01912 510155


Opening Times:
Mon: 8:00am - 8:00pm
Tue: 8.00am - 8.00pm
Wed: 8.00am - 8.00pm
Thu: 8.45am - 5.00pm
Fri: 8.00am - 8.00pm
Sat: 10.00am - 4.00pm
Sun: Closed
Bank Holidays: Closed
Lunch: 1pm - 2pm

 

Please note, appointments start at 9:00AM Tuesday and Thursday, 9:30AM Monday, Wednesday and Friday. 

Appointments finish at 2:00PM on a Saturday. 

Local Primary Care Trust Information

 The Primary Care Trust responsible for commissioning NHs dental services is:

North Tyneside PCT

Community Services

12 Hedley Court

Orion Business Park

North Shields

NE29 7ST

Telephone: 0191 217 2500

Email: contactus@northoftyne.nhs.uk

Website: www.northtynesidepct.nhs.uk

Janet Browning GDC No. 78787, BDS Ncle 2000

All Genix Healthcare dentists undertake regular mandatory post graduate training.

Services:

NHS treatment available:
   (subject to availability)
Yes
Private treatment available: Yes
Disabled Access: Yes

Complaints Procedure

Genix Healthcare takes all complaints seriously. The first step is to raise the matter with the Practice Manager, either orally or in writing. You will be informed of the outcome of the investigation.

If you’re still unhappy with the outcome, you can refer the matter to the Parliamentary and Health Service Ombudsman on 0345 015 4033, who is completely independent of the NHS and government.

You can also complain directly to your local Primary Care Trust. For further advice contact the Patient Advice Liaison Services (PALS) on 0800 0320202.

For advice and help making the complaint contact The Independent Complaints Advocacy Service (ICAS) on 0845 120 3734