Genix Healthcare Dental Clinic
40 Chamberlayne Road
Out of Hours / Emergencies: 111
All our dentists adhere to the rules governing the profession under strict guidance from the General Dental Council “Standards for Dental Professionals”
Shwan Al-Talabani, Baghdad Dental School BDS 2002, GDC No 104353
Smita Kshirsagar, ORE 2008, GDC No 151006
Tatiana Cojocaru, DMD Bucharest 1993, GDC No 110899
The Local Area Team responsible for the commissioning NHS dental services is:
Name: Wessex Area Team
Telephone: 01962 876651
Wessex Area Team
Denplan is now available at this location.
|Mon:||8:00 - 20:00|
|Tue:||8:00 - 20:00|
|Wed:||8:00 - 20:00|
|Thur:||8:00 - 20:00|
|Fri:||8:00 - 19:30|
"The pain from my tooth became unbearable over the Christmas period. I called 111 to try to get an appointment with an NHS dentist. The 111 service said they would call me back asap, in fact they called me back with an appointment for the same day within 30 seconds, well done 111 service.
The dentist took a look & found I had an infection under the tooth, which was in a bad state anyway following the loss of the filling & the tooth had broken up. The Dentist took an x-ray, & called me back in to see for myself the situation on the viewing screen. The dentist explained the options I had but I chose to have an extraction. I was given antibiotics to kill the infection before the dentist could extract the offending tooth. The pain soon subsided & within a few days I was back in the chair & the tooth extracted.
I cannot speak highly enough of the dentist and their team, very professional, & courteous, and took the time to explain what was going on etc. I have had some previous dental disasters in my life, but these people are the best I have ever had. I'm sticking with the dentist and their team now for my dental work. Excellent practice, highly recommended."
“Lovely clean, modern practice welcomes you in - on a par with most private practices. Receptionists always helpful. Dentist good but time restrictions with NHS may not always give you enough time for check up & treatment. Would recommend”
“I have had a fear of dentists for many years and this was not alleviated by recent experiences. We registered with Genix and I went along full of trepidation. I need not have worried. The dentist I see is fantastic. They put me totally at ease, explained everything to me. I have since been for fillings and an extraction and can say I do so not with pleasure but I am certainly no longer petrified”
Please complete the form below to make an enquiry at this clinic and we will respond as soon as possible.
Genix Healthcare takes all complaints seriously. The first step is to raise the matter with the Practice Manager, either orally or in writing. You will be informed of the outcome of the investigation.
If you’re still unhappy with the outcome, you can refer the matter to the Parliamentary and Health Service Ombudsman on 0345 015 4033, who is completely independent of the NHS and government.
For advice and help making the complaint contact The Independent Complaints Advocacy Service (CAS) on 0300 456 8349.