Genix Healthcare Dental Clinic
271 – 275 Whitley Road
Telephone: 0191 251 0155
Out of Hours / Emergencies: 111
Established 2011, the Whitley Bay practice is situated in the town centre with a bus station and metro station within walking distance.
All our dentists adhere to the rules governing the profession under strict guidance from the General Dental Council “Standards for Dental Professionals”
Dr Anil Gangadharaiah, BDS India 2002, GDC Reg: 202362
Dr Maksad Al- Nakib, BDS University of Dundee 2008, GDC Reg: 147988
Dr Simon Francis, BDS Newcastle University 1999, GDC Reg: 76437
The Local Area Team responsible for the commissioning NHS dental services is:
Name: Cumbria, Northumberland, Tyne and Wear Area Team
Telephone: 0191 275 4200
Address: NHS England Cumbria, Northumberland, Tyne and Wear Area Team
2nd Floor, Partnership House
Regent Farm Road
Newcastle upon Tyne
|Mon:||9:00 - 17:00|
|Tue:||9:00 - 19:00|
|Wed::||9:00 - 19:00|
|Thur:||9:00 - 17:00|
|Fri:||9:00 - 17:00|
"On my most recent visits I was greeted by a receptionist with a lovely smile. As a nervous patient, it put me at my ease. Whatever I asked her, she took her time to explain anything. I could tell she absolutely loves her job and has a passion. I actually look forward to my visits now."
"I have suffering from toothache for the past 2 weeks as I was unable to get a dentist. A friend of mine recommended Genix in Whitley Bay (I was a bit dubious after looking at the reviews). The staff were lovely, really looked after me, done my treatment straight away and I am now out of pain. Thanks to a bunch of lovely people, I will now be moving to this dentist along with my family. The reception staff were very friendly and made an effort to talk to the patients in the waiting room to make us all feel at ease. The dentist saw was lovely, they explained everything thoroughly and made sure I understood it."
“Excellent. Attended today for the first time and impressed with not only the professionalism and pleasance of the dentist but also the clean and ergonomically pleasing state of the practice which puts one at ease and comfort. In addition I was pleased to see an automatic lift suitable to transport the disabled to the first floor on which the practice is situated. After consultation with the the dentist I came away feeling relaxed and happy that I was getting dental treatment next week from a dentist whom I felt I good trust. I had made an appointment here to get a second opinion to the consultation from a dentist I had been seeing for a few years. I was not entirely happy with the latter but as an NHS patient I didn't have much of a choice. However this has now changed due to the opening of this new practice in Whitley Bay. So once again we now have an NHS dental practice in Whitley Bay which had been absent for many years due to other dentists in this town going private and not providing services to NHS patients.”
“I needed an emergency appointment as I was in a lot of pain, I rang up and was booked in that day which was fantastic! Especially good as i was not a registered patient. The dentist I saw was lovely I was nervous (due to previous bad experience as a child) she put me at ease immediately. The treatment I received was great and the staff were all very friendly I am now registered and have signed up my whole family. Lovely place, lovely people keep up the good work!”
“Very clean and modern, friendly receptionist and later opening times”
Please complete the form below to make an enquiry at this clinic and we will respond as soon as possible.
Genix Healthcare takes all complaints seriously. The first step is to raise the matter with the Practice Manager, either orally or in writing. You will be informed of the outcome of the investigation.
If you’re still unhappy with the outcome, you can refer the matter to the Parliamentary and Health Service Ombudsman on 0345 015 4033, who is completely independent of the NHS and government.
For advice and help making the complaint contact The Independent Complaints Advocacy Service (CAS) on 0300 456 8349.